Sproutzai From Information to Intelligence

The Sproutzai journal

Good decisions start with better questions.

Practical notes for business owners on understanding customers, finding the real gap, and making work that answers it.

The notes

02 / 02
A lone figure in silhouette standing still in an open doorway, light falling past them into a dark hall

Customer experience · 3 minute read

Where do your customers hesitate?

A practical way to find the point between interest and action, then decide what to change.

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A large worktable seen from above, divided by tape into eight empty rectangles with only one of them filled with small blocks

Building wisely · 3 minute read

What should you test before you build the app?

Three questions to answer early, with a real example from Buffer.

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